Privacy policy
Last updated: October 2026
This Privacy Policy explains how Götze LLC (“Götze,” “we,” “us”) collects, uses and protects your personal information when you visit or buy from gotzeplus.com (the “Site”). By using the Site, you acknowledge these practices.
What we collect
When you browse
Browser and device type, IP address, time zone, cookies, the pages and products you view, how you arrived, and how you interact with the Site. We collect this through cookies, log files, pixels and similar technologies.
When you order
Your name, billing and shipping address, email, phone number, order details and payment information. Payments are processed securely by Shopify and its payment partners — we do not store your full card number.
When you contact us
Anything you choose to share when you write to support, join our email list, submit a review, photo or video, enter a promotion, or request a return, refund or warranty service.
How we use it
- Process, ship and support your orders, returns and warranty claims.
- Answer your questions and send order and service updates.
- Prevent fraud and keep the Site secure.
- Send marketing emails and offers, where permitted and consistent with your preferences. You can unsubscribe at any time using the link in any email.
- Measure and improve the Site, our products and our advertising.
Who we share it with
We share information only with service providers who help us run the business, and only as needed for their services: Shopify (our store platform), payment processors, shipping and fulfillment partners, email and marketing platforms, analytics providers (such as Google Analytics), advertising platforms (such as Meta and Google), and fraud-prevention, hosting and professional advisers.
We may also disclose information to comply with the law, respond to lawful requests, enforce our policies, or protect the rights and safety of Götze, our customers or others, and as part of a business sale or merger. We do not sell your personal information for money.
Cookies and advertising
We use cookies to keep your cart, remember your preferences, understand traffic, prevent fraud and measure marketing. Our advertising partners may use cookies and pixels to show you more relevant ads across websites. You can block or delete cookies in your browser (some features may stop working), manage ad personalization through Meta, Google or the Digital Advertising Alliance, and opt out of Google Analytics here. Because there is no universal standard, the Site does not respond to “Do Not Track” signals.
Your privacy rights
Depending on where you live (including the EEA, UK, Switzerland and certain U.S. states), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, to withdraw consent, and to opt out of targeted advertising and marketing. You will not be treated unfairly for exercising these rights. To make a request, email us at gotzeplus@gmail.com; we may need to verify your identity first. If you are in the EEA, UK or Switzerland, you may also complain to your local data protection authority.
International transfers, retention and security
Our service providers operate in several countries, including the United States and Canada, so your information may be processed outside your country; where required, we use recognized safeguards. We keep information only as long as needed for orders, customer service, warranty and returns, fraud prevention, and legal, tax and accounting obligations. We use reasonable technical and organizational safeguards, but no system is completely secure — please protect your account credentials.
Children
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.
Third-party links
The Site may link to services we do not control. We are not responsible for their privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows the latest version.
Contact us
Götze LLC
2621 W Woodland Dr, Anaheim, CA 92801, United States
gotzeplus@gmail.com · +1 646-581-2510