Frequently Asked Questions
Götze — Frequently Asked Questions
What is Götze?
Götze designs premium, professional-grade kitchen tools that make everyday food prep faster, easier and more fun. Every Götze tool is made from food-grade stainless steel, engineered to last a lifetime, and has been demonstrated on national TV — including Good Morning America (Deals & Steals), The View (View Your Deal), TODAY, QVC and HSN.
Do Götze products come with a warranty?
Yes. Every Götze tool carries a lifetime warranty against defects in materials and workmanship. If a Götze tool ever fails under normal use, we will replace it.
What is the Götze Limited Bundle?
The Götze Limited Bundle brings together our two signature sets: the 3-piece Professional Peeler Set and the 3-in-1 Kitchen Shears Set. You get five everyday tools — peeling, julienne strips, even slices, cutting and opening — at the price of one set. It's ideal for home cooks, food lovers, families and anyone giving a kitchen gift.
What's included in the 3-in-1 Professional Peeler Set?
The set includes three tools: the Götze Professional Peeler (peels in two directions for maximum speed), a julienne slicer, and an even-slice peeler — all in food-grade stainless steel.
What's included in the 3-in-1 Kitchen Shears Set?
Two separate pairs of kitchen shears in one luxury gift box: a straight-blade pair for clean cuts and a wave-blade pair for decorative edges. Great for poultry, herbs, packaging and more.
Are Götze tools dishwasher safe?
Götze tools are made of food-grade stainless steel. While they can handle a dishwasher cycle, we recommend hand washing to preserve the finish and keep the blades sharp for longer.
Where can I buy Götze products?
Online at gotzeplus.com, and through TV shopping segments on Good Morning America (Deals & Steals), The View (View Your Deal), TODAY, QVC and HSN.
Do you ship internationally?
Yes. We ship across the United States and internationally through Global-e, with duties and taxes calculated at checkout.
How long does shipping take?
US orders typically arrive within 3–7 business days. International delivery times vary by destination and are shown at checkout.
What is your return policy?
We stand behind every Götze tool. If you're not completely satisfied, contact us and we'll make it right — see our refund policy for details.
How do I contact Götze support?
Reach us through the contact page and our team will get back to you promptly.
