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Privacy Policy

PRIVACY POLICY

Last Updated: August 20, 2026

This Privacy Policy describes how Götze LLC (“Götze,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use our services, or make a purchase from https://www.gotzeplus.com/ (the “Site”).

By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When you visit or use the Site, we may collect certain information about you and your device.

Device and Usage Information

When you visit the Site, we may automatically collect information including:

  • Your web browser type and version;

  • IP address;

  • Device type and operating system;

  • Time zone;

  • Cookie identifiers and similar technologies;

  • Pages and products you view;

  • Referring websites or search terms;

  • Date and time of your visits;

  • How you navigate and interact with the Site; and

  • Information about your shopping activity and preferences.

We refer to this information as “Device Information.”

We may collect Device Information using technologies including:

  • Cookies: Small data files placed on your device or computer that may include a unique identifier. Cookies help us operate the Site, remember your preferences, understand Site usage, and support advertising and analytics.

  • Log Files: Files that record actions occurring on the Site and may collect information such as your IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files that help us understand how visitors browse and interact with the Site and our marketing communications.

  • Analytics and Advertising Technologies: We and our third-party service providers may use analytics tools, tracking technologies, and advertising pixels to measure Site performance, understand customer behavior, and improve our advertising.

You can control or disable certain cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain portions of the Site.

For more information about cookies, you may visit:

http://www.allaboutcookies.org

Order Information

When you make a purchase or attempt to make a purchase through the Site, we may collect information including:

  • Your name;

  • Billing address;

  • Shipping address;

  • Email address;

  • Phone number;

  • Order details;

  • Products purchased;

  • Payment method information;

  • Transaction information; and

  • Other information necessary to process and fulfill your order.

Payment information is generally processed securely through Shopify and/or third-party payment processors. We do not necessarily receive or store your complete payment card information.

We refer to this information as “Order Information.”

Information You Provide to Us

We may also collect information that you voluntarily provide when you:

  • Contact customer support;

  • Submit a contact form;

  • Subscribe to emails, newsletters, or promotional communications;

  • Create or use a customer account;

  • Participate in promotions, giveaways, or surveys;

  • Submit a product review, photograph, video, testimonial, or other content;

  • Request a return, refund, replacement, or warranty service; or

  • Otherwise communicate with us.

When we refer to “Personal Information” in this Privacy Policy, we generally mean Device Information, Order Information, and other information that identifies or may reasonably be associated with you.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Personal Information we collect for legitimate business purposes, including to:

Process and Fulfill Orders

We may use your Order Information to:

  • Process payments;

  • Confirm and fulfill orders;

  • Arrange shipping and delivery;

  • Provide invoices and order confirmations;

  • Send tracking and shipping updates;

  • Process returns, exchanges, refunds, and warranty requests; and

  • Provide customer service relating to your purchase.

Communicate With You

We may use your Personal Information to:

  • Respond to questions and customer service inquiries;

  • Provide important information relating to your orders;

  • Notify you about changes to our services or policies;

  • Send service-related communications; and

  • Resolve customer concerns.

Prevent Fraud and Protect Our Business

We may use Personal Information to:

  • Detect and prevent fraudulent transactions;

  • Verify orders;

  • Protect the security of our Site;

  • Prevent abuse or unauthorized activity; and

  • Protect the rights, property, and safety of Götze, our customers, and others.

Marketing and Advertising

Where permitted by applicable law and consistent with your preferences, we may use your information to:

  • Send promotional emails and offers;

  • Recommend products that may interest you;

  • Measure the effectiveness of our advertising campaigns;

  • Conduct remarketing and retargeting campaigns; and

  • Deliver personalized advertisements.

You may unsubscribe from promotional email communications at any time by following the unsubscribe link provided in the email.

Analytics and Site Improvement

We use Device Information and other data to:

  • Understand how customers browse and interact with the Site;

  • Identify popular products and content;

  • Improve Site navigation and usability;

  • Troubleshoot technical problems;

  • Develop and improve products and services;

  • Measure marketing and advertising performance; and

  • Analyze business and sales trends.

3. HOW WE SHARE PERSONAL INFORMATION

We may share Personal Information with third parties that assist us in operating our business and providing our services.

These service providers may include:

  • Ecommerce platform providers;

  • Payment processors;

  • Shipping and fulfillment providers;

  • Customer service providers;

  • Email and marketing platforms;

  • Website hosting providers;

  • Analytics providers;

  • Advertising platforms;

  • Fraud prevention and security providers;

  • IT and technology providers; and

  • Professional advisers such as accountants, consultants, and legal advisers.

These third parties may process your information only as necessary to provide their services to us or as otherwise permitted by applicable law.

Shopify

Our online store is powered by Shopify. Shopify processes certain Personal Information in connection with your use of our Site and purchases.

You can learn more about Shopify's privacy practices here:

https://www.shopify.com/legal/privacy

Analytics Services

We may use analytics services such as Google Analytics to better understand how visitors use our Site.

You can learn more about Google's privacy practices here:

https://policies.google.com/privacy

Information about opting out of Google Analytics is available here:

https://tools.google.com/dlpage/gaoptout

Legal Requirements

We may disclose Personal Information where reasonably necessary to:

  • Comply with applicable laws and regulations;

  • Respond to a subpoena, court order, search warrant, or other lawful request;

  • Cooperate with law enforcement or regulatory authorities;

  • Enforce our agreements, policies, or rights;

  • Investigate suspected fraud, security incidents, or illegal activity; or

  • Protect the rights, property, and safety of Götze, our customers, or others.

Business Transfers

If Götze is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar corporate transaction, Personal Information may be disclosed or transferred as part of that transaction, subject to applicable law.

4. BEHAVIORAL AND TARGETED ADVERTISING

We may use Personal Information and information about your activity on the Site to provide advertising that may be more relevant to you.

This may include working with advertising platforms such as Meta, Google, Microsoft, or other advertising providers.

These companies may use cookies, pixels, and similar tracking technologies to understand your activity across websites and provide personalized advertisements.

You may be able to manage personalized advertising through the privacy or advertising settings provided by the applicable platform.

Examples include:

You may also learn about additional advertising opt-out choices through the Digital Advertising Alliance:

https://optout.aboutads.info/

Your ability to opt out may depend on your device, browser, location, and the services being used.

5. COOKIES

We use cookies and similar technologies to operate and improve the Site.

Cookies may be used to:

  • Remember items in your shopping cart;

  • Remember your preferences;

  • Keep certain Site features functioning;

  • Understand Site traffic and customer activity;

  • Prevent fraud;

  • Measure marketing performance; and

  • Support advertising and remarketing.

Most browsers allow you to control cookies through browser settings.

Blocking or deleting cookies may prevent certain Site features from operating correctly.

6. DO NOT TRACK

Some browsers provide a “Do Not Track” signal.

Because there is currently no universally accepted industry standard for responding to Do Not Track signals, our Site may not alter its data collection practices in response to these signals.

However, you may have additional privacy choices depending on your state, country, browser, or device.

7. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your Personal Information.

These rights may include the right to:

  • Request access to Personal Information we hold about you;

  • Request correction of inaccurate information;

  • Request deletion of certain Personal Information;

  • Request a copy of certain Personal Information;

  • Object to or restrict certain processing activities;

  • Withdraw consent where processing is based on consent;

  • Opt out of certain targeted advertising activities; and

  • Opt out of certain marketing communications.

These rights are subject to applicable laws and certain exceptions.

To submit a privacy request, contact us using the information provided in the Contact Us section below.

We may need to verify your identity before fulfilling certain requests.

8. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND

If you are located in the European Economic Area (“EEA”), United Kingdom, or Switzerland, applicable data protection laws may provide additional privacy rights.

Where required by law, we process Personal Information under one or more lawful bases, including:

  • Performance of a contract with you;

  • Compliance with a legal obligation;

  • Our legitimate business interests;

  • Your consent; or

  • Another lawful basis permitted under applicable law.

If Personal Information is transferred outside your country or region, we may use legally recognized safeguards where required.

You may also have the right to lodge a complaint with your local data protection authority.

9. UNITED STATES PRIVACY RIGHTS

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on your state of residence and whether the applicable law applies to our business, these rights may include:

  • The right to know what categories of Personal Information we collect;

  • The right to access certain Personal Information;

  • The right to request correction;

  • The right to request deletion;

  • The right to obtain a portable copy of certain information;

  • The right to opt out of certain targeted advertising or data-sharing activities; and

  • The right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.

You may contact us using the information below to make a privacy-related request.

10. INTERNATIONAL DATA TRANSFERS

Our business and service providers may operate in different countries.

As a result, Personal Information may be processed or stored outside the country in which you live, including in the United States, Canada, and other locations where our service providers operate.

Where required, we take reasonable measures designed to ensure that international transfers are made in accordance with applicable privacy laws.

11. DATA RETENTION

We retain Personal Information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy;

  • Complete transactions;

  • Maintain business and accounting records;

  • Provide customer service;

  • Process warranty, return, and refund requests;

  • Detect or prevent fraud;

  • Resolve disputes;

  • Enforce agreements; and

  • Comply with legal, tax, accounting, and regulatory obligations.

For example, when you place an order through the Site, we may retain Order Information as part of our business records unless deletion is requested and we are legally permitted to delete it.

Retention periods may vary depending on the type of information and applicable legal requirements.

12. SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

You are responsible for protecting any passwords, account credentials, or other authentication information associated with your use of the Site.

13. THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to websites, applications, social networks, payment providers, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party services.

We encourage you to review the privacy policies of third-party websites and services before providing them with Personal Information.

14. CHILDREN'S PRIVACY

The Site and our products are intended for a general adult audience and are not directed toward children under the age of 13.

We do not knowingly collect Personal Information from children under 13.

If you believe that a child has provided Personal Information to us without appropriate authorization, please contact us so we can review and, where appropriate, delete the information.

15. MARKETING COMMUNICATIONS

If you choose to receive marketing communications from us, we may send you information about products, promotions, special offers, and other updates.

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our promotional emails.

Even if you opt out of promotional communications, we may still send you non-promotional communications relating to your orders, transactions, account, customer service requests, or other important service-related matters.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to:

  • Our business practices;

  • Our Site or services;

  • Technologies we use;

  • Legal or regulatory requirements; or

  • Other operational reasons.

When changes are made, we may update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

17. CONTACT US

If you have questions about this Privacy Policy, would like additional information about our privacy practices, or would like to submit a privacy-related request or complaint, please contact us:

Götze LLC
Attn: Privacy Compliance Officer
2621 W Woodland Dr
Anaheim, CA 92801
United States

Email: gotzeplus@gmail.com
Phone: +1 646-581-2510
Website: https://www.gotzeplus.com/